FAQ

The app keeps crashing for me. What should I do?
If the app is crashing upon launch or randomly during use, try one of these solutions: Restart your phone. Check for an updated version of the app. Dele...
Sat, 11 Aug, 2018 at 1:58 PM
I have an idea for a feature to add. How can I tell you about it or give my feedback?
Great! We love to get feedback and hear ideas on how we can improve the app user experience. If you have ideas for the app or there is something you think w...
Sat, 11 Aug, 2018 at 2:09 PM
I am not receiving push notifications. Why?
The first thing to do is make sure you have the latest version of the app. Go to the App Store or Google Play and see if there is an update. There are a...
Sat, 11 Aug, 2018 at 2:23 PM
How can I change my email address?
The email address associated with your account comes your Facebook account (though this is optional — you can remove it during the account set up process). ...
Sat, 11 Aug, 2018 at 2:30 PM
My graduation year changed, how can I update it in the app?
If you changed your graduation year (or entered it incorrectly), just fill out a support ticket and we'll be happy to update it for you.
Mon, 13 Aug, 2018 at 4:36 PM
I'd like to remove a post I uploaded. How can I do that?
You can remove any post/photo you have uploaded by following these steps: Log in to the app. Click the middle icon in the bottom navigation to go to the ...
Sat, 11 Aug, 2018 at 2:41 PM
How can I delete my account?
If you would like to delete your account, please fill out a support ticket and we will take care of it for you.
Sat, 11 Aug, 2018 at 2:11 PM
Is my personal information sold or shared?
The short answer is no. We do not sell or share your information. The administrators at your university may use your data to assist in making decisions rela...
Sat, 11 Aug, 2018 at 2:03 PM